All Direct Debit bureaus are sponsored into the Bacs scheme by their bank or building society.
They are checked for integrity, sound financial standing and administrative capability before being permitted to offer a Direct Debit collection service to their customers.
SmartDebit achieved the highest Excellent rating in all 5 categories as a result of our most recent inspection.
SmartDebit are also a Bacs approved Commercial Bureau. Bacs carries out regular inspections to assess the SmartDebit’s standards of security, technical competence and operational integrity in the following areas:
- Bureau Organisation and Financial Information
- Physical Security
- Computer Operations
- Bacs Processing and Operations.
Each category is awarded a rating based upon the results of the inspection. The ratings are as follows:
- Requires improvement