Early Direct Debit Collection Reports are available for SmartDebit customers and are emailed around 7 working days prior to the scheduled collection date. The purpose of this report is to provide a snapshot of the collections that are currently imported on the system at the time of generation. This will change as amendments are made.
What information is in the Early Collection Report?
Within the email you are provided with a CSV attachment listing; Payer Reference (also known as Bacs Reference), Account Name, Amount, Customer ID and Due Date of Payment.
How to generate your Early Collection Report
As this is a dynamic report, there is currently no facility to generate these yourself upon demand. However, you can request that these reports are sent for all of your due collections or request an adhoc report by contacting our Customer Support team. You contact our dedicated Customer Support team via email at firstname.lastname@example.org, telephone on 01276 851820 or alternatively via our LiveChat facility.
- Direct Debit Collection Reports
- Successful Collection Reports
- How do I amend the amount I wish to debit?