Direct Debit
Direct Debit Processing Information
How to Guides
- How To: Bulk Update Payers
- How To: Merge Bacs Reports
- How To: Automatically Represent Unpaid Direct Debits
- Sandbox/Live: Test Bank Account Details
- How To: Bookmark access to Pulse
- How To: Bulk Re-Present Unpaid Direct Debits
Reporting
- Dormant Payers - ARUDD Reason Code 'No Instruction'
- ARUDD Reports Explained
- No Instruction (6)
- Can I view previous Successful Collection Reports?
- Successful Collection Reports
- ADDACS Reports Explained
Payer Sign-Up
- Bacs References Explained
- Payment Notification Status – Payers Page
- What information do I need to capture when signing a payer up?
- Can I claim GiftAid when signing up my payer?
- Do I need a new DDI when reinstating a Direct Debit?
- Can my payers sign-up to Direct Debit Online?
Collection Process
API
File Formats
SD Online
Payer Notification Emails
Funds Transfers
- Why have SmartDebit applied deductions to my Funds Transfer?
- Why have SmartDebit changed the way Funds Transfer information is sent?
- What time will my Funds Transfer arrive in my Bank Account?
- How do I change the email address that Funds Transfers are sent to?
- When will my Funds be transferred?
- Understanding your Funds Transfer