Direct Debit
Direct Debit Processing Information
How to Guides
- How do I create a New Payer?
- How to edit a payer
- How do I find my Service User Number (SUN)
- How do I create (and import) a Collection File
- How do I reinstate a cancelled Direct Debit
- How to access SmartDebit Pulse
Reporting
- Successful Collection Reports
- Transaction Codes Explained
- Can I view previous Successful Collection Reports?
- ARUDD Reports Explained
- ADDACS Reports Explained
- Indemnity Claims Explained (DDICA)
Payer Sign-Up
- What information do I need to capture when signing a payer up?
- Can I claim GiftAid when signing up my payer?
- Do I need a new DDI when reinstating a Direct Debit?
- Can my payers sign-up to Direct Debit Online?
- Can I use e-signatures to sign-up my payers
- Payer Sign-up Methods
Collection Process
API
File Formats
SD Online
Payer Notification Emails
Funds Transfers
- Why have SmartDebit applied deductions to my Funds Transfer?
- Why have SmartDebit changed the way Funds Transfer information is sent?
- What time will my Funds arrive in my Bank Account?
- How do I change the email address that my Funds Transfer is sent to?
- When will my Funds be transferred?
- Understanding your Funds Transfer