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Olivia Sweet

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Activity overview

Latest activity by Olivia Sweet
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    Olivia Sweet created an article,

    Bulk Change Process (BCP)

    Bulk Change Process (BCP) The Bulk Change Process (BCP) allows AUDDIS services users to apply bulk amendments to their existing Direct Debit Instructions that are held at the paying PSPs. At Smart...

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    Olivia Sweet created an article,

    Linking SmartDebit as your Direct Debit Bureau

    Linking SmartDebit as your Direct Debit Bureau Applicable to OWN SUN Customers only As an OWN SUN customer, you will need to link SmartDebit as your Bureau to process your Direct Debits/Credits whe...

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    Olivia Sweet created an article,

    Bacs References Explained

    A Bacs reference is the unique identifier which is applied to each Direct Debit Instruction and is the only part of the Direct Debit Instruction that cannot be amended. Due to these being unique, t...

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    Olivia Sweet created an article,

    AUDDIS Migrations - Process

    AUDDIS Migrations SmartDebit provide assistance in obtaining AUDDIS Live status when migrating your customers to us. AUDDIS (Automated Direct Debit Instruction Service) transfers DDIs electronicall...

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    Olivia Sweet created an article,

    Release Notes w/c 15th April 2019

    SmartDebit Pulse Enhancement: We have now made sure that the start date and end date of a Direct Debit are allowed to be the same date when validating a payer file upload. We have changed the date...

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    Olivia Sweet created an article,

    Account Validation

    Our account validation utilises an industry leading third party validation service. This is split into two parts.   Modulus checking using their approved modulus check specification. This combines...

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    Olivia Sweet created an article,

    Release Notes w/c 11th February 2019

    SmartDebit Pulse   New: We have enhanced our reporting function so that any searches or filters you have applied in the List View will be retained when you navigate away from the Reports page then...

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    Olivia Sweet created an article,

    Release Notes w/c 21st January 2019

    Release Notes w/c 21st January 2019 SmartDebit Pulse Fixes: When requests to make changes to service user settings were processed, it was taking too long to update within the live portal. We have ...

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    Olivia Sweet commented,

    Official comment

    Hi Alun, I hope you are well. We are constantly assessing various product and service enhancements, including potential integrations that would offer our customers the maximum flexibility they need...

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    Olivia Sweet created an article,

    Release Notes w/c 20th August 2018

    SmartDebit Pulse Fix: We have fixed a minor user interface issue where Bacs References were always being displayed in upper case letters even if they were created with lower case letters. A proble...