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Emily Asserati

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Latest activity by Emily Asserati
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    Emily Asserati created an article,

    Credit File Format

    If you'd like to import credits, SmartDebit offer an import facility to do so quickly and easily!    Download the attached template document (located at the bottom of this article) entitled "S...

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    Emily Asserati created an article,

    How do I create (and import) a Credit File

    If you'd like to import credits, SmartDebit offer an import facility to do so quickly and easily! Just follow the steps below:   1. Download the attached template document (located at the bottom of...

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    Emily Asserati created an article,

    When do I need to import my Collections and New Payers?

    You must import all of your charges and new payers before they are sent to Bacs. In order to achieve this, you must adhere to your Collection File Lead Time and your Payer File Lead Time.   For tho...

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    Emily Asserati created an article,

    How do I change the email address that my Funds Transfer is sent to?

    If you're having a change in where your reports are sent -     let us know. If you need your Funds Transfer Summary sent to a different email address, simply drop us an email to support@smartdebit....

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    Emily Asserati created an article,

    When are email notifications sent to our payers?

    Let us save you a job - we can send your payer notifications on your behalf! SmartDebit are able to send notification emails to your payers on your behalf and even appear as though they have been s...

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    Emily Asserati created an article,

    What emails can you send to my payers?

    Let us save you a job - we can send your payer notifications on your behalf! SmartDebit are able to send notification emails to your payers on your behalf and even appear as though they have been s...

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    Emily Asserati created an article,

    All you need to know about Card Processing

    We’ve teamed up with Realex Payments to provide simple, secure and reliable online payments solution to help you maximise conversion, minimise fraud, whilst retaining complete control of the end-to...

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    Emily Asserati created an article,

    All you need to know about SmartDebit Online®

    SmartDebit Online makes the safe and secure capture of the data required to set up a Direct Debit Instruction online, a simple process. SmartDebit Online can be deployed using a pre-formatted link...

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    Emily Asserati created an article,

    All you need to know about Cheque Processing

    Since 1998 we have been the leading bulk cheque clearing solution for organisations of all sizes. Every year we process more than 10 million individual cheques for our customers. Who is it for? Ou...

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    Emily Asserati created an article,

    Saving a CSV on a Mac

    When saving a Payer File or Charge File in CSV format it is vital that it is saved as CSV MS-DOS format. This is vital as the comma separated fields allows SmartDebit to differentiate between each ...