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Yasmin Territt

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Latest activity by Yasmin Territt
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    Yasmin Territt created an article,

    Release Notes: w/c 19th April 2021

    SD Online New: Pagemanager; Wording and User Interface amendments - Adding videos explaining the SD Online product and the pagemanager to non-paying users Remove 'data protection' options from pag...

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    Yasmin Territt created an article,

    Release Notes w/c 8th March 2021

    SmartDebit Pulse New: When a Pulse Upload file fails at Import stage, the row of which caused the failure will be displayed Fix: Controls and visual changes made for Bulk Updates via Payers page...

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    Yasmin Territt created an article,

    How To: Bulk Update Payers

    Previously the Customer Service Team would action, on our customers’ behalf, Bulk Updates, such as changing multiple Payers’ Regular Amounts or Start Date. This is something users with SDA Manager ...

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    Yasmin Territt created an article,

    Release Notes w/c 1st February 2021

    Pulse New: Adding Account Name and Customer ID to predicted collection reports to align with Collection and Successful Collection reports   SD Online New: Now possible to hide the ‘title’ field ...

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    Yasmin Territt created an article,

    How To: Merge Bacs Reports

    When viewing Collection reports, you may be looking for a specific Payer’s collection history or for an annual overview. In these circumstances, it would be appropriate to make use of our Merge Rep...

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    Yasmin Territt created an article,

    Dormant Payers - ARUDD Reason Code 'No Instruction'

    When checking through the ARUDD Bacs Report and understanding why a collection has been returned as unpaid, one Reason Code used is 0 ‘No Instruction’. One reason for a collection not taking place ...

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    Yasmin Territt created an article,

    Release Notes w/c 17th August 2020

    SmartDebit Pulse New: Users now have the ability to download multiple Bacs reports at one time, of the same type SDA Manager Users now have ability to delete Payer 'Notes' within Payer Details pag...

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    Yasmin Territt created an article,

    How To: Automatically Represent Unpaid Direct Debits

    To help better manage failed payments, SmartDebit have launched Automatic Represents within Pulse. This service is initially available for our OWN Service User Number customers, but will be made av...

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    Yasmin Territt created an article,

    How To: Bulk Re-Present Unpaid Direct Debits

    As of October 2019, we have released our new Unpaid Direct Debit Re-present functionality which enables you to bulk re-present applicable Unpaid Direct Debits from the last 30 days (factoring in yo...

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    Yasmin Territt created an article,

    What are the new rules?

    The Bacs rules are ever changing, as they take on board feedback from service users, bureaux, PSPs and others in the payments industry. Each year they publish what the new rules are and service use...